Shipping Policy

1.  Shipping Policy for CRYOTECH PRIVATE LIMITED (crokart.in)
2. 1. Order Processing Time
3. All orders are processed within [7 business days] (excluding weekends and holidays).
4. If there is a delay due to high order volume or stock unavailability, we will notify you by email/phone.
5. 2. Shipping Rates & Delivery Estimates
6. Shipping charges for your order will be calculated and displayed at checkout.
7. Estimated delivery time: [5–7 business days], depending on your location.
8. We may offer free shipping on somew orders .
9. 3. Shipment Confirmation & Order Tracking
10. Once your order has shipped, you will receive a confirmation email with tracking details.
11. You can track your shipment using the provided tracking number on the courier’s website.
12. 4. Shipping Locations
13. We currently ship to [list of countries/regions].
14. If your location is not serviceable, our team will contact you for alternatives.
15. 5. Customs, Duties & Taxes (for International Shipping)
16. Cyrotech Private Limited (crokart.in) is not responsible for customs duties and taxes applied to your order.
17. All fees imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.
18. 6. Damages
19. Cyrotech Private Limited (crokart.in) is not liable for products damaged or lost during shipping.
20. If you received your order damaged, please contact the shipping carrier to file a claim.
21. Save all packaging materials and damaged goods before filing a claim.
22. 7. Delivery Exceptions
23. We are not responsible for delivery delays caused by weather conditions, courier issues, or incorrect addresses provided
24. by the customer.
25. 8. Contact Us
26. If you have any questions about our shipping policy, please contact us at:
27. Email: [email protected]
28. Phone: +91 0000000000
29. Hours: 10:00 AM - 6:00 PM (IST), Monday to Saturday
30. Address: Cyrotech private limited, 102, 1st Floor, Siyara Elite B Wing, Opp. Tata Motors, Pimpalgaon, Pimplas, Thane, Bhiwandi, Maharashtra, India, 421311
31. GSTIN: 27AAMCC3002B1ZA